Policies/Guidelines

In order to realize differentiated product value based on excellent quality,
we are pursuing customer satisfaction by steadily improving business activities and quality.

Quality policy

We will strive for total customer satisfaction by continuous improvement for the Quality and the Processes of all our business activities to deliver high quality of product and premium value products on time.

Quality goals
Customer claim status
 
2016
2017
2018
2019
2020
2021
2022
Field claim
1.15%
0.35%
0.51%
0.10%
0.09%
0.07%
0
Sales(Unit: 100milion KRW)
3,112
3,122
5,022
7,994
9,691
12,034
13,749
IMS(Intergrated
Management System)

With the ISO 9001 quality management system, CS WIND is operating worldwide entities and a single system(IMS; Integrated Management System) to provide consistent quality products and services to customers.

CS WIND Global is maintaining and manages one single system as well as operates according to the standardized procedures. With efficient communication with internal and external interested parties through the standardized system, we pursue customer satisfaction.

CSW Integrated Management System ISO 9001